Verifying your account is a very simple process.

In order to confirm your identity, just follow the steps below:

• Step 1: Take a close-up picture of the front and back of your valid government-issued photo ID (Passport, Drivers License etc.).
• Step 2: Submit the photos via email to verification@pa.ballycasino.com, or through our online form, or alternatively through live chat, by clicking the 'Help' button located on the bottom right corner.

Here are some helpful tips for your submission:

Confirm that your ID is valid and not expired, and make sure the entire ID is in frame.

Great lighting from the front ensures a high-quality picture.

Keep in mind that we may ask for supplementary identification.

If you need further assistance please contact us via Live Chat or via email at support@pa.ballycasino.com