We're sorry you’re experiencing issues during your gameplay. Let’s try to remedy that!
Some of our games are supplied by 3rd party providers. If they are experiencing any network issues you may hit a snag when accessing the games. This happens because a stable connection is needed to load the games and verify your location. We recommend rebooting your router and/or trying again at a later time.
If the issue continues, please try clearing your Temporary Internet files and Cookies by uninstalling and reinstalling the mobile app.
Should the issue persist, please contact our friendly Customer Service Team.