How do I set a Cool Off?
It's never been easier to responsibly play!
To create a Cool Off on your account:
- Click on the 'Menu' button in the top left of your screen.
- Select 'My Account'.
- Go to 'Responsible Gaming' then select 'Account Cool Off'.
- Select the time period for your Cool Off.
- Confirm your selection.
- Click 'Confirm' to set the Cool Off or 'Cancel' to go back to the start.
If you would like more information about our Responsible Gaming policy and staying in control, you can check our full policy by clicking here or contact Support via support@pa.ballycasino.com or through our Live Chat service to the right of this page.